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Redefine Malls

Redefine Properties needed to consolidate a fragmented mix of outdated and inconsistent mall websites into a unified, scalable solution. Koola designed and built a robust multi-site platform in Umbraco, enabling rapid rollout of branded websites for each retail mall — all while supporting local identities, tenant listings, and unique features. The result is a centralised system that’s easy to manage, extend, and maintain.

How We Helped Redefine

Rapid and consistent rollout of mall websites on one platform with centralised reporting

  • Web Design And Development
  • Customer Experience

Working closely with the Redefine team, we designed a flexible, full-featured mall website framework — including all essential sections — and built a reusable structure in Umbraco CMS for fast deployment. Through close collaboration with Redefine and individual mall managers, we’ve successfully launched multiple mall sites, with new ones going live each month. We continue to expand shared features and functionality, while providing hands-on support for site management and updates.

Digital That Works

Tangible Results

24+

Websites

Mall sites launched to date (and counting)

10+

Website Features

New platform-wide features introduced across all malls

100%

Satisfaction

Mall manager satisfaction reported in internal feedback survey

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